Commercial & Fleet Roadside Assistance
A disabled delivery van or box truck isn't just inconvenient — it's lost revenue. We dispatch fast for commercial vehicles and can set up standing coverage for fleets.
A disabled commercial vehicle costs more than a breakdown ever costs a personal driver — missed deliveries, idle drivers, and lost revenue add up fast. Commercial and fleet roadside assistance is built around getting your vehicle moving again quickly, with billing and account options that make sense for a business.
Commercial Vehicle Types We Handle
Delivery vans and box trucks. Common breakdown calls include dead batteries, flat tires, and lockouts, alongside the occasional need for towing to a repair facility — handled with medium or heavy-duty equipment appropriate to the vehicle’s size.
Commercial trailers. Flat tires, axle issues, lighting problems, and coupling failures on trailers being pulled by a commercial vehicle are common calls, handled separately from an issue with the towing vehicle itself.
Construction equipment. Larger machinery and forklifts sometimes need transport between job sites or to a repair facility — depending on size and weight, this may require permits or specialized carrier equipment beyond a standard heavy-duty tow truck. Call with your equipment’s specifics and we’ll advise what’s achievable.
Fleet Accounts
If your business operates more than one vehicle, a standing fleet account can streamline response — pre-arranged dispatch priority, simplified invoicing across multiple vehicles, and a single point of contact rather than starting from scratch on every call. Ask dispatch about setting one up if this would help your operation.
DEF Fluid and Fuel for Commercial Fleets
Modern diesel commercial vehicles depend on DEF (Diesel Exhaust Fluid) to maintain performance and, eventually, to start at all — running out on the road is a genuine operational emergency for a business on a delivery schedule. See our Fuel Delivery page for DEF and diesel delivery details.
Where Commercial Calls Are Most Common
North County’s agricultural and wine-industry delivery routes around Paso Robles and Atascadero, along with the Highway 101 corridor carrying regular freight and delivery traffic through the county, are our highest-volume areas for commercial roadside calls.
What It Costs
Commercial roadside pricing depends on vehicle class (standard van vs. box truck vs. larger equipment) and the specific service needed — generally in line with heavy-duty towing and standard roadside assistance rates, scaled to vehicle size. Fleet accounts can arrange standing rates for predictable budgeting; ask dispatch for details.
Areas We Cover for Commercial & Fleet Roadside Assistance
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Commercial & Fleet Roadside Assistance FAQ
Do you offer ongoing service agreements for fleets, or only one-off calls?
Both. Individual commercial breakdown calls are handled the same way as any dispatch — call, describe the vehicle and issue, get a truck sent. For businesses that run multiple vehicles and want faster, pre-arranged response (and simplified billing across the fleet), ask dispatch about setting up a standing fleet account.
Can you tow a box truck or delivery van the same way as a passenger car?
No — box trucks, cargo vans, and similar commercial vehicles typically require medium or heavy-duty towing equipment rather than a standard passenger tow truck, given their weight and dimensions. See our Heavy-Duty & RV Towing page for more on how that equipment class works.
What about a trailer that's disabled or has a flat tire, separate from the truck pulling it?
Trailer-specific roadside issues — a flat trailer tire, a disabled axle, lighting or coupling problems — are common commercial calls, and are handled somewhat differently than a issue with the towing vehicle itself. Let dispatch know specifically that the trailer, not the truck, is the problem.
Do you transport construction equipment or forklifts?
For heavier construction equipment and forklifts, transport sometimes requires permits or specialized carrier equipment beyond a standard heavy-duty tow truck, depending on the machine's size and weight. Call dispatch with details on the specific equipment and we'll advise what's needed and whether it's something we can arrange directly.